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Hi All,
Having been refused credit for the first time in my life recently (I have a very good record, and I'm an existing customer??), I feel that companies should be required legally to tell you precisely why they have done so, and give you the chance to correct it if appropriate. Whilst I accept that you have no right to expect credit, if they refuse it, there should be a precise reason why. How can people improve their credit rating if they don't know why, or complain if the process being used is illegal or unjustified.
Any other comments would be appreciated. I don't intend letting the organisation concerned get away with their vague answer, and I'd like to push this one further in general.
Is this happend to you? Please PM
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